Manage user support professionally and with ease.
A Support That Works For You
- Full web-based ticketing system
- Multiple ticket queues, multiple support operators
- Get our help when you need it
- Customizable support page
Users appreciate reliable support. The T2 Platform™ allows you to convey professionalism and confidence to your users with an integrated, easy to use support ticketing system.
Full Web Based Ticketing System
- reply to support requests from your users quickly and easily
- receive notices when there are new support requests
- users receive pop-up notices when you send a response
Multiple Ticket Queues, Multiple Support Operators
- enable multiple administrative users to respond to support requests
- manage multiple support requests at one time
- keep support requests organized
Get Our Help When You Need It
- forward support requests to Protraining.com™ for our response
- receive feedback from us within 4 hours
- contact ProTraining.com™ via our toll-free number during regular business hours
Customizable Support Page
- communicate special support instructions to your users
- provide guidance and knowledge of your product
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